ARTICard and U-Pass: U-Pass
The Ventra/Chicago Transit Authority (CTA) U-Pass allows full-time students of SAIC unlimited use of CTA bus and rail transportation for the fall and spring semesters. When compared with regular CTA fares for a semester, the Ventra U-Pass can provide more than $200 in savings.
What is Ventra? Ventra is the name of the new payment system that the CTA and Pace have adopted for Chicago's elevated train and bus transportation.
Ventra U-Passes are valid up to three days prior to the start of the semester and last until three days after the semester ends. U-Passes are not offered during the winter and summer sessions.
The $135 U-Pass fee is mandatory for all full-time students. This fee will be charged to each full-time student's tuition and fee account prior to the beginning of each fall and spring semester. A one-time $5 fee, which covers the cost of the card, will also be charged to each full-time student’s account for the initial issuance of the Ventra U-Pass card. Ventra U-Pass cards are more durable than the older magnetic stripe cards, and they feature the student's photo and name. Ventra U-Pass cards are valid for five years after initial issuance. This means students will keep their Ventra U-Pass cards from semester to semester, even if they transfer to another school within the CTA's U-Pass program. Whenever the U-Pass account is inactive or not applicable (during the summer and winter terms, or on Pace buses), the Ventra U-Pass card operates as a full-fare card.
Only full-time students are eligible for the Ventra U-pass.
Questions about SAIC's Ventra U-Pass Program may be directed to the ARTICard/U-Pass Office at 312.629.9362 or firstname.lastname@example.org.
Getting a U-Pass
Distribution dates, times, and locations will be announced approximately one month prior to the start of each fall and spring semester. After the official distribution dates, U-Passes may be picked up in the ARTICard Office.
Full-time students for fall 2015: The U-Pass for fall 2015 will be active from August 29 through December 23.
Full-time students for spring 2016: The U-Pass for spring 2016 will be active from January 25 through May 18.
Returning students who are registered for full-time credits and had a U-Pass during the previous semester will find their U-Pass activated on January 25. (REMEMBER: keep the same card you had last semester.) You must be registered as a full-time student by January 20 in order for us to activate your U-Pass by January 25.
New and transfer full-time students may submit a photo of themselves through Express Registration or simply ask that their ARTICard photo serve as their U-Pass photo. Follow this link to the ARTICard page for more information on submitting your photo. New U-Passes may be picked up in the ARTICard Office beginning on January 25 during our normal business hours. You must bring your ARTICard student ID and be registered with full-time credits to pick up the Ventra U-Pass.
New and transfer students for whom we do not have a photo by the Express Registration deadline may apply for their new U-Pass in the ARTICard Office.
Please note: If you miss the Express Registration period, U-Passes may take up to seven business days to process.
How to Use the U-Pass
The Ventra U-Pass uses the same contactless technology found in many of today's personal bankcards. A contactless card transmits data securely via radio waves to a card reader when the card is tapped on the reader.
To use the Ventra U-Pass, simply remove the card from your purse or wallet, "tap" the card on the Ventra reader at the bus or train station turnstiles, and you are on your way.
BE SURE TO REMOVE YOUR U-PASS FROM YOUR PURSE OR WALLET BEFORE USING. Holding your entire purse or wallet up to the reader may cause the reader to detect a different card that uses contactless technology, such as your bankcard or credit card. If this happens, your fare may be charged to this other account, and you will not be refunded.
When the fall and spring semesters are not in session, the Ventra U-Pass card can be loaded with personal funds and used as a full-fare card. For more information, please visit the Transit Chicago website.
What To Do If Your U-Pass Does Not Work
If the balance on your card falls below -$2.50, your U-Pass will be temporarily suspended. This can happen if the card is tapped twice in quick succession at the train stations. The system assumes there is a 2nd person riding, so it charges your card $2.25.
The suspension can be lifted by paying off the negative balance at any train station kiosk, online at www.ventrachicago.com, or using the Ventra app (see below). You can also dispute the charges by calling Ventra Customer Service at 1-877-NOW-VENTRA and speaking to an agent. The agent can look and see when and where the charges occurred, and they may decide to waive the charges if it looks like an error has occurred.
You can check your balance any time at www.ventrachicago.com/balance. Enter the 16-digit number and expiration date printed on the back of your Ventra U-Pass. Here, you will see your current balance, card status, and active passes on your account.
If you get no response from the readers when you tap your U-Pass, the card may be damaged.
Download the all-new Ventra app
Lost or Damaged Ventra U-Passes
If your card is damaged:
Bring the damaged card to the ARTICard/U-Pass Office in the Sharp Building, 37 South Wabash Avenue, room 254. We will collect the damaged card and place an order for a replacement Ventra U-Pass.
If you wish, you may choose to get a seven-day unlimited ride transit pass to use until the replacement card is received. These passes can only be obtained at CTA's Customer Service Center at 567 West Lake Street, 2nd floor. The Customer Service Center is open Monday through Friday, 8:00 a.m. to 4:30 p.m.
If your card is lost/stolen:
Report lost or stolen cards right away to the ARTICard Office. If you have personal funds on your Ventra U-Pass, you should also report your card lost or stolen to Ventra Customer Service (1-877-NOW-VENTRA) to protect those funds.
To replace your U-Pass, bring your valid school ID and $50 (cash, check, or ARTICash) replacement fee to the ARTICard/U-Pass Office in the Sharp Building, room 254. The $50 fee is nonrefundable. Credit or debit cards cannot be accepted in the ARTICard office.
All replacement cards are sent to the ARTICard/U-Pass Office within five to seven business days. An email will be sent to your artic.edu account when the replacement pass arrives.
REMINDER: PLEASE HANDLE YOUR U-PASS CAREFULLY. DO NOT BEND, FOLD, MUTILATE, OR DAMAGE THE CARD IN ANY WAY.
The CTA has increased efforts at preventing misuse of Special Fare Programs such as the U-Pass. Cards being used by persons not matching the card photo and identification may be confiscated. Owners of confiscated cards can have their U-Pass benefit suspended for up to one calendar year.
Do not loan your U-Pass card to friends or family. Be sure to report lost or stolen cards to the ARTICard office right away. Report stolen cards to the police and obtain a police report.
What is the U-Pass?
The CTA established the U-Pass Program for eligible full-time students at accredited degree-granting schools within the CTA service area. The program provides low cost transportation and increases access to the Chicago metropolitan area.
Each fall and spring semester, all full-time undergraduate and graduate students are assessed a mandatory U-Pass fee entitling them to a nontransferable Ventra CTA U-Pass valid for 5 years. The U-Pass account for each card is activated each fall and spring semester for all full-time students. The fee for fall and spring semesters is $135 per semester. The U-Pass is good for unlimited use aboard all CTA buses and trains throughout the semester. When the U-Pass account is inactive, such as during the summer or winter terms, the Ventra U-Pass card can still be used as a full-fare card.
Where and when do I pick up my U-Pass?
Please see Getting a U-Pass.
Am I eligible for the U-Pass?
U-Pass eligibility is based on full-time status, which is determined by credit hours taken per semester. Minimum requirements may be different depending on Degree Program.
Credits Constituting Full-Time Status:
|BFA in Art Education||12|
|BFA in Art History, Theory, and Criticism||12|
|BFA in Writing||12|
|Bachelor Interior Architecture||12|
|BA in Visual and Critical Studies||12|
|Undergraduate Exchange Program||12|
|Art Education Certificate||12|
|Art History Certificate||9|
|MA in Arts Administration and Policy||9|
|MA in Art History||9|
|MA in Visual and Critical Studies||9|
|MA in Art Education||9|
|MA in Teaching||9|
|MA in Art Therapy||12|
|MA in New Arts Journalism||9|
|Dual Degrees: Master Arts Art History and Master of Arts in Arts Administration and Policy||12|
|Master of Architecture||12|
|Master of Design in Designed Objects||12|
|Master of Architecture with an Emphasis in Interior Architecture||12|
|MS in Historic Preservation||12|
|Post-Bacc Studio Certificate||12|
|Continuing Studies/Spcl Prgms||12|
I only need to take a few classes in order to graduate (part-time hours). Can I still get the U-Pass?
No, U-Pass eligibility is based on credit hours taken that semester, regardless of graduation requirements.
I am a part-time student, but I also TA/participate in work-study on campus. Can I still get the U-Pass?
No, U-Pass eligibility is based on credit hours taken that semester, regardless of additional on or off-campus employment or extracurricular activities.
I am a part-time student at SAIC, but am also taking classes at another Chicago school. Can I still get the U-Pass?
No, U-Pass eligibility is based on credit hours taken at SAIC.
I might drop to part-time. Should I pick up my U-Pass?
It's up to you. The Ventra U-Pass card can be used with or without the U-Pass benefit. After the Add/Drop period, students who have picked up the U-Pass and then dropped below full-time will have their U-Pass account deactivated, and their card will operate as a full-fare card. All students who pick up the Ventra U-Pass card will be charged the one-time $5 fee.
I drive to campus/I don't use the CTA. Can I get a refund?
No. Refunds will not be issued to full-time students. The mandatory U-Pass fee will be charged to all full-time students' tuition and fee accounts.
Can I sell it or give it to a friend?
No, the U-Pass is nontransferable and has your name and photo. The CTA reserves the right to require a student to show a valid school identification card upon request. If this condition is violated, the U-Pass will be confiscated for the duration of the valid dates without reimbursement, and person using it will be subject to arrest and prosecution.
Why is the U-Pass fee required?
The CTA requires SAIC to charge all full-time students in order to participate in the U-Pass Program.
How do I use the U-Pass?
Please see How to Use the U-Pass.
How do I use the Ventra full-fare system during summer and winter sessions—or, when I am not enrolled full-time?
Please visit ventrachicago.com for details about how you can use your U-Pass card as a convenient way to purchase CTA passes during summer and winter sessions.
Where can I get more information about the CTA and its services?
Visit the CTA website at transitchicago.com or call the CTA Customer Service Hotline at 1.888.YOURCTA (888.968.7282).