Self-Service Help




Didn't Receive the Oracle Login Page?

Allow Popup Windows in your Browser

Go to your Firefox or other web browser and choose the Firefox drop down menu

Select Preferences

Choose the Content tab at the top of the page

Uncheck the top option: Block pop-up windows


Using the Safari browser?

A current portal bug exists when using the Safari browser. This mainly involves the Courses and Email portal applications. Please use the Firefox web browser instead.

If you do not have Firefox on your computer you can download it for free at: http://www.mozilla.com/en-US/firefox/



Received a Session Expired message?

Clear Cookies in your Browser

Go to your Firefox or other web browser and choose the Firefox drop down menu

Select Preferences

Choose the Privacy tab at the top of the page

Select the Show Cookies button

Select the Remove All Cookies button

Log out of the Portal and Login again

Login to Self-Service

Help clearing the Cookies

Clear the Cache

Every web browser stores web pages, images, cookies, and other downloaded content on the computer. This is called the browser's cache. Clearing it occasionally or regularly can protect your privacy and free up some space in your computer. Since every browser is different, the above helpful page will outline the steps involved in clearing the cache for several popular web browsers.

Helpful information to Clear your Cache



Re-enter Self-Service?

http://go.artic.edu

Either choose Self-Service (class rosters, change address, etc.) from the Quicklinks on the Home Page, left column, or

Select the Tools tab, and select the SAIC - ENTER SELF-SERVICE logo



Questions?

Self-Service Help

Please be sure to give us your feedback. Feedback Form.

Questions about Self-Service? Contact self_service@saic.edu.



Updated 09-03-2009