ARTICard and U-Pass: FAQ
What do I need to pick up my ARTICard?
You must present a valid government-issued photo ID card (driver's license or state ID) or passport to pick up your ARTICard.
How do I use my ARTICard Account?
To make a purchase with your ARTICard Account, present your ARTICard to the cashier at the participating location. The amount of purchase will be deducted from your account, and the remaining balance will be displayed on the terminal or on your receipt. Please Note: The ARTICard is not an ATM card. Funds cannot be withdrawn without a complete closure of your account.
How much money should I put on my account?
The amount necessary per semester will vary from student to student. If a student plans to use his or her ARTICard to pay for books, supplies, food on campus and miscellaneous expenses, a deposit of $300-$500 per semester for full-time students may be sufficient. Keep in mind that additional deposits can be made any time throughout the semester.
Can I get cash out of my ARTICard Account?
The ARTICard is not an ATM card and the ARTICard Office cannot give cash refunds for any reason. A cardholder may request that his or her account be closed at any time in writing, or in person at the ARTICard/U-Pass Office. There is a $10 fee to close an account and refund checks will be issued in three to four weeks.
How can I check my balance or see what I’ve spent?
Your balance can be verified in person at the ARTICard/U-Pass Office or at Value Transfer Stations across campus. Most ARTICard terminals also display your balance at the end of each transaction.
For a detailed report of your ARTICard transactions, please visit the ARTICard/U-Pass Office.
My card is lost/stolen/damaged. What do I do?
Lost cards should be reported immediately. During ARTICard/U-Pass Office hours, you can report your lost card in person or by phone. If a lost card is reported promptly, it does not mean lost money.
Please see ARTICard Terms & Conditions for Students #5 [PDF]
To replace a lost/stolen or damaged card visit the ARTICard/U-Pass Office. A replacement card will be produced in minutes and will have the same account and access features as your original card. There is $15 fee to replace a lost ARTICard and a $5 fee to replace a damaged ARTICard.
Payment can only be accepted in the form of cash, check or ARTICash.
What do I do if I notice a discrepancy on my account?
If you notice a discrepancy on a receipt or balance statement, you should contact the ARTICard/U-Pass Office no later than 60 days after the transaction in question appears.
Please see ARTICard Terms & Conditions for Students #9 [PDF]
What happens to my money at the end of the year? How do I close my ARTICard Account?
Funds left in the ARTICard Account will remain there until they are spent. You can request that your account be closed at any time. This request must be made in writing or in person at the ARTICard/U-Pass Office. All refunds will be processed according to SAIC policy and are subject to a $10 processing fee. All debts on the cardholder’s Tuition and Fee Account must be satisfied prior to a refund check being issued.
Do I need to renew my ARTICard every semester/year?
Your ARTICard is your permanent ID card and does not need to be renewed during your time at SAIC. As long as you are registered for classes or employed by the Art Institute of Chicago, your ARTICard is valid and you are eligible for all of its privileges.