Middle School Programs: Policies
Cancellations and Schedule Changes
Continuing Studies reserves the right to cancel or alter the fees, schedule, or staffing of courses when circumstances warrant. If a cancellation or change is necessary, students will be notified prior to the first class, and students enrolled in cancelled courses will have the option of taking another class or receiving a full refund.
Note: Courses with low enrollment may be cancelled a week or more prior to the start date, thus early registration is encouraged.
All withdrawal requests must be submitted in writing to email@example.com and include the student's name, ID number, and course information. The date the request is received in writing is the date used to calculate the refund amount.
- 100 percent tuition refund prior to the second class
- No refunds will be issued after the second class begins
Refunds take four to six weeks to process, depending on payment type.
Note: Nonattendance does not constitute an official withdrawal, nor a cancellation of tuition and fees.
Wait List Procedures for Continuing Studies
If you are interested in registering for a course that is full, you can request to be added to the waitlist verbally or via email. Please provide a preferred contact phone number with your request. Students are not automatically added to the wait list.
If a spot becomes available in the course, Continuing Studies (CS) will contact the first person on the wait list via their preferred phone number. CS will not contact the student via email. If the student does not answer, CS will leave a voice mail message.
To accept a spot on the wait list, call 312.629.6170. If a staff member does not answer the phone, leave a voice mail message confirming your decision. Messages are checked regularly and each message is time stamped. Responses will not be accepted via email.
If the spot has not been accepted by 9:00 a.m. the following business day, CS will contact the second person on the wait list. A voice mail will be left if the person does not answer. At that point, the spot will be given to which ever student responds first. The process will continue until someone has accepted the spot or until everyone on the wait list has been called.
Students will only be added to the wait list if they have a registration form on file.