Computer Resources & Information Technologies: About CRIT
The Department of Computer Resources and Information Technologies (CRIT) provides technology and training resources to the School of the Art Institute of Chicago (SAIC) community and ensures that students, faculty, and staff have ready access to technology relevant to their fields of study, art practice, and professional duties. CRIT supports the entire life cycle of computer technology on campus, including: planning and budgeting; application development; end-user training; hardware maintenance; software distribution; end-user support; and inventory acquisition, distribution, and recycling.
CRIT’s centralized structure allows the department to serve as a school-wide resource for both equipment and support. This arrangement is unique among post-secondary educational IT departments, and helps facilitate SAIC’s distinctive interdisciplinary curriculum by enabling students to move seamlessly between different academic departments and areas of study. CRIT’s integration of resources also provides a support structure that is adaptable and extensible, allowing the department to quickly accommodate SAIC’s continually evolving technological needs.
CRIT consists of the following areas:
- CRIT Help Desk provides a number of services including email, wireless Internet access, password support, and coordination of computer resources and information for administrative, academic, and student users within the SAIC community. In-person support for applications and hardware needs, call center, and email correspondence is available. If you haven’t received your SAIC email address or are having problems accessing it or if you have trouble with your password or access to any of SAIC’s, contact the Help Desk. The SAIC WiFi Network is available for you to access via your laptop or mobile device.
- Computer Resources oversees computer procurement and distribution for more than 5,000 institutionally owned assets across campus and coordinates with staff in CRIT and other departments to support the SAIC Laptop Program, printing on campus, and school-wide hardware maintenance and repairs.
- Educational Technology Advancement provides training and educational resources for online curricular services (e.g., Canvas Learning Management System). Through lynda.com, students, faculty, and staff have access to more than 65,000 video tutorials with new courses added weekly.
- Digital Output Technologies includes the Service Bureau and the Advanced Output Center. The Service Bureau provides photocopying, laser and archival inkjet printing, vinyl cutting, and bookbinding. The Advanced Output Center provides self-serve laser cutting and 3D scanning (given the user has gone through an authorization process).